Privacy policy
Quick summary
We recognize that your journal is deeply personal, and we take your privacy extremely seriously. This is how we process and safeguard your information:
- Your notes are encrypted end-to-end. We’ve designed our service to make it impossible for us to access the contents of your notes.
- We rely on AI service providers to provide you with intelligence features. In order for these features to work, the unencrypted contents of your note are temporarily shared with the AI service provider. We do not log, or store, or retain your unencrypted note contents or the response from the AI service provider. Our AI service providers (OpenAI, Anthropic) retain data for 30 days, after which point the data will also be deleted from their systems.
- We collect usage metadata in order to improve the service. This includes how often the app is being used, any bugs that you may encounter, and technical information about the device you’re using (e.g. browser version, operating system). If you choose the provide feedback inside the app, we make it clear what data will be shared with us.
The lawyers’ version
Last revised on: September 4, 2023
Lightpage, Inc. (the “Company”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.
For purposes of this Agreement, “App” refers to the Company’s website, which can be accessed at lightpage.com, and the Company’s iOS and Android applications.
“Service” refers to the Company’s services accessed via the App.
The terms “we,” “us,” and “our” refer to the Company.
“You” refers to you, as a user of our App or our Service.
By accessing our App or our Service, you accept our Privacy Policy and Terms of Use (found here: lightpage.com/terms), and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email and name which you submit to us through the registration process in the App.
To activate the Service you do not need to submit any Personal Information other than your email address. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis.
The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.
In addition to the information provided automatically by your browser when you visit the App, to become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your email address. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.
The App and the Service are not directed to anyone under the age of 13 . The App does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at legal@lightpage.com.
Personal Information:
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.
We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
Non-Personal Information:
In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the App. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.
In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the App so that you may opt out of the new information practices. We suggest that you check the App periodically if you are concerned about how your information is used.
We implement security measures designed to protect your information from unauthorized access. We protect your information from potential security breaches by implementing certain technological security measures including end-to-end encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out by emailing legal@lightpage.com, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.
As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.
The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our App. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the App and this privacy page for updates.
If you have any questions regarding this Privacy Policy or the practices of this App, please contact us by sending an email to legal@lightpage.com