Terms of use
Last revised: June 1, 2026
These Terms of Use ("Terms") govern your access to and use of Lightpage, including our websites, applications, AI features, notes, collaboration, synchronization, and related services (collectively, the "Service"). The Service is provided by Lightpage, Inc. ("Lightpage," "Company," "we," "us," or "our").
By accessing or using the Service, creating an account, downloading an app, or clicking to accept these Terms, you agree to be bound by these Terms. If you use the Service on behalf of an entity, you represent that you have authority to bind that entity, and "you" includes that entity. If you do not agree to these Terms, do not use the Service.
Please read these Terms carefully. Section 17 contains a binding arbitration agreement, class action waiver, and jury trial waiver that affect your rights. You may opt out of arbitration as described in Section 17.8.
1. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service. You may not use the Service if you are barred from using it under applicable law, have previously been suspended or removed from the Service, or are located in a country or region where use of the Service is prohibited by applicable trade control laws.
2. Accounts and Security
You may need an account to use parts of the Service. You agree to provide accurate, current, and complete account information and to keep it updated.
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You may not share your account credentials, sell or transfer your account, or make your account available to others. Notify us promptly at [email protected] if you suspect unauthorized access or any security incident involving your account.
3. The Service
Lightpage is an AI notes and AI chat application. The Service may allow you to create, import, store, search, edit, summarize, organize, synchronize, collaborate on, chat with, and export notes and related content. The Service may include experimental, beta, preview, or pre-release features. Beta features are provided for testing and evaluation, may change or stop working at any time, and may contain errors or defects.
We may add, remove, limit, suspend, or discontinue features, change usage limits, modify the Service, or stop providing the Service or any part of it at any time. We are not liable for any modification, suspension, or discontinuation of the Service, except where prohibited by law or expressly stated in these Terms.
4. License to Use the Service
Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your personal or internal business purposes.
Except as expressly permitted by these Terms or by us in writing, you may not:
- copy, modify, distribute, sell, lease, sublicense, host, or commercially exploit the Service;
- reverse engineer, decompile, disassemble, or attempt to discover the source code, models, prompts, algorithms, systems, or underlying components of the Service, except to the extent applicable law prohibits this restriction;
- access the Service to build, benchmark, train, evaluate, or improve a competing product, service, AI model, or machine learning system;
- scrape, crawl, harvest, automatically extract, or programmatically access the Service or any output except through interfaces we expressly provide;
- bypass or interfere with security, authentication, usage limits, rate limits, paywalls, safety features, abuse-prevention systems, or access controls;
- use the Service to send spam, malware, or other harmful code, or to interfere with the operation of the Service;
- use another person's account or credentials without permission;
- remove or alter proprietary notices in the Service; or
- assist anyone else in doing any of the above.
5. Your Content
"User Content" means notes, documents, text, prompts, files, images, metadata, comments, instructions, and other materials that you submit, upload, import, create, store, transmit, or otherwise make available through the Service. "Output" means text, summaries, suggestions, edits, classifications, or other content generated by AI features in response to User Content or your instructions. User Content and Output are together "Content."
As between you and Lightpage, you retain any rights you have in your User Content. Subject to your compliance with these Terms and to the extent permitted by law, we assign to you any right, title, and interest we may have in Output generated for you by the Service.
You grant Lightpage and our affiliates, service providers, and subprocessors a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, display, modify, format, create technical derivatives of, and otherwise use Content as necessary to:
- provide, maintain, secure, synchronize, troubleshoot, and improve the Service;
- respond to your requests and provide support;
- enforce these Terms and our policies;
- detect, prevent, and investigate abuse, security incidents, fraud, or unlawful activity;
- comply with applicable law, legal process, and governmental requests; and
- develop, test, and improve features, models, systems, and services, subject to our Privacy Policy and any product controls or contractual commitments that apply to your account.
You represent and warrant that you have all rights, licenses, permissions, and consents necessary to submit User Content to the Service and to grant the rights above, and that your Content and use of the Service will not violate law, these Terms, or anyone else's rights.
You are responsible for backing up Content you want to preserve. We use reasonable efforts to protect Content and keep the Service available, but we do not guarantee that Content will always be secure, available, recoverable, preserved, or free from loss or alteration.
6. AI Features and Output
The Service uses artificial intelligence and may rely on third-party AI providers. AI systems are probabilistic and may generate Output that is inaccurate, incomplete, outdated, misleading, offensive, or not suited to your purpose. Output may not be unique, and other users may receive similar or identical output.
You are solely responsible for reviewing, validating, and deciding whether and how to use Output. You must not rely on Output as a sole source of truth, as a substitute for professional advice, or for decisions that may have legal, financial, medical, employment, housing, insurance, educational, safety, or other material effects on a person without appropriate independent review by a qualified human professional.
Lightpage is not a medical, mental health, therapy, legal, financial, tax, investment, or professional advisory service. The Service is not designed to diagnose, treat, prevent, or manage any disease, medical condition, mental health condition, emergency, crisis, or safety risk. If you may be experiencing a medical or mental health emergency, call emergency services or a qualified professional immediately.
You may not represent that AI-generated Output was created solely by a human if that representation would be misleading, unlawful, or contrary to an applicable policy, rule, or disclosure obligation.
7. Sensitive and Regulated Information
You are responsible for deciding what information to submit to the Service. Unless we have entered into a separate written agreement with you that expressly permits it, you must not submit:
- protected health information subject to HIPAA;
- payment card information subject to PCI DSS;
- government classified information;
- export-controlled technical data requiring a license for release to us or our providers;
- information whose submission would violate law, a contract, or a confidentiality duty; or
- highly sensitive personal information about another person without all required notices, consents, and legal bases.
If you use the Service for work, school, research, legal, healthcare, finance, or other regulated activities, you are solely responsible for determining whether the Service is appropriate for that use and for complying with all laws, policies, professional obligations, and retention requirements that apply to you.
8. Acceptable Use
You may not use the Service, Content, or Output to:
- violate any applicable law, regulation, court order, contract, or third-party right;
- infringe, misappropriate, or violate intellectual property, privacy, publicity, confidentiality, or other rights;
- create, upload, store, or distribute unlawful, abusive, harassing, defamatory, fraudulent, deceptive, exploitative, or harmful content;
- exploit or harm minors;
- develop, distribute, or facilitate malware, credential theft, phishing, spam, unauthorized surveillance, or unauthorized access to systems or data;
- impersonate others, misrepresent affiliation, or deceive people about the source or nature of Output;
- make automated decisions about a person that create legal or similarly significant effects without lawful authority and appropriate human review;
- provide or receive professional advice in a manner that violates applicable law or professional rules;
- train, fine-tune, benchmark, evaluate, or improve a competing AI model, machine learning system, product, or service;
- overload, degrade, disrupt, or compromise the Service or our infrastructure;
- evade rate limits, usage caps, billing obligations, moderation, security measures, or access controls;
- resell, rent, lease, or provide access to the Service as a service bureau, outsourced service, or managed service without our written permission; or
- engage in conduct that we reasonably believe may expose Lightpage, users, providers, or third parties to liability, security risk, operational risk, reputational harm, or other detriment.
We may investigate suspected violations and remove Content, limit features, suspend or terminate accounts, report activity to law enforcement, or take other action we determine is appropriate.
9. Third-Party Services and Providers
The Service may include, link to, interoperate with, or rely on third-party websites, software, platforms, APIs, AI models, hosting providers, payment processors, app stores, authentication providers, or other services ("Third-Party Services"). Third-Party Services are governed by their own terms and policies. We are not responsible for Third-Party Services or for content, output, data handling, availability, security, or practices of third parties.
If you connect the Service to a Third-Party Service, you authorize us to access, process, transmit, and store information from or to that Third-Party Service as needed to provide the requested functionality. You are responsible for maintaining any third-party account and permissions required for those integrations.
Our providers, licensors, hosting providers, payment processors, and other service providers are intended beneficiaries of the disclaimers, limitations of liability, and indemnity protections in these Terms.
10. Privacy
Our Privacy Policy explains how we collect, use, disclose, and protect personal information. By using the Service, you acknowledge that we process personal information as described in our Privacy Policy. The Privacy Policy is not part of these Terms unless expressly stated there, but it is important and should be reviewed carefully.
11. Feedback
If you provide ideas, suggestions, bug reports, feature requests, ratings, comments, or other feedback ("Feedback"), you grant Lightpage a perpetual, irrevocable, worldwide, sublicensable, transferable, royalty-free license to use, reproduce, modify, distribute, display, perform, and otherwise exploit Feedback for any purpose without restriction, attribution, or compensation. Do not provide Feedback you consider confidential or proprietary.
12. Ownership
Lightpage and our licensors own all right, title, and interest in and to the Service, including software, technology, designs, interfaces, graphics, trademarks, logos, documentation, models, prompts, systems, and other materials, except for your Content. No rights are granted except as expressly stated in these Terms. There are no implied licenses.
13. Subscriptions, Fees, and Payments
Some parts of the Service may require payment. You agree to provide complete and accurate billing information and authorize us and our payment processors to charge your payment method for fees, taxes, and other amounts due.
If you purchase a subscription, it will automatically renew for recurring periods unless you cancel before the renewal date. You must cancel before the renewal date to avoid charges for the next period. Unless required by law or expressly stated by us, payments are non-refundable and we do not provide credits for partial subscription periods.
We may change prices, features, limits, or plans. For existing paid subscriptions, material price increases will take effect on your next renewal after notice, unless a longer period is required by law or by the terms of the store or payment platform through which you purchased.
If payment fails, we may suspend, downgrade, limit, or terminate your access to paid features. You remain responsible for all amounts incurred before cancellation, suspension, or termination.
Purchases made through Apple, Google, or another app store or platform may be subject to that platform's terms, payment rules, cancellation process, and refund policies.
14. Suspension and Termination
You may stop using the Service at any time and may delete your account through available account settings or by contacting [email protected].
We may suspend, limit, or terminate your access to the Service, remove Content, or delete your account at any time if we reasonably believe that:
- you violated these Terms or an applicable policy;
- your use creates risk or harm to Lightpage, users, providers, third parties, or the Service;
- we must do so to comply with law or a third-party provider requirement;
- your account is inactive for an extended period;
- payment is overdue; or
- continuing to provide the Service is no longer commercially, legally, technically, or operationally feasible.
If we terminate a paid subscription for convenience and not because of your violation, we may provide a pro rata refund for prepaid unused fees where required by law or where we determine appropriate. If we terminate or suspend your access because you violated these Terms, you are not entitled to a refund except where required by law.
Upon termination, your license to use the Service ends immediately. We may delete or retain Content and account information according to our Privacy Policy, legal obligations, backup practices, and legitimate business needs. Sections that by their nature should survive termination will survive, including Sections 5 through 12 and 14 through 20.
15. Indemnification
To the fullest extent permitted by law, you will defend, indemnify, and hold harmless Lightpage, our affiliates, providers, licensors, officers, directors, employees, contractors, agents, successors, and assigns from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:
- your access to or use of the Service;
- your Content, Output, or Feedback;
- your violation or alleged violation of these Terms;
- your violation of applicable law or any third-party right;
- your products, services, decisions, publications, or other activities that use or rely on the Service or Output; or
- fraud, intentional misconduct, gross negligence, or criminal acts by you or anyone using your account.
We may assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense. You may not settle any claim in a way that imposes obligations on Lightpage or admits fault by Lightpage without our prior written consent.
16. Disclaimers and Limitation of Liability
THE SERVICE AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIGHTPAGE AND OUR AFFILIATES, PROVIDERS, LICENSORS, AND SUPPLIERS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, RELIABILITY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR TRADE USAGE.
WE DO NOT WARRANT THAT THE SERVICE OR OUTPUT WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, CURRENT, COMPLETE, ACCURATE, FREE FROM HARMFUL CODE, OR THAT CONTENT WILL NOT BE LOST, DAMAGED, ALTERED, DISCLOSED, OR DELETED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIGHTPAGE AND OUR AFFILIATES, PROVIDERS, LICENSORS, SUPPLIERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, SUCCESSORS, AND ASSIGNS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOSS OF GOODWILL, LOSS OF DATA, COST OF SUBSTITUTE SERVICES, BUSINESS INTERRUPTION, OR DEVICE OR SYSTEM DAMAGE, ARISING OUT OF OR RELATED TO THESE TERMS, THE SERVICE, CONTENT, OUTPUT, OR THIRD-PARTY SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS, THE SERVICE, CONTENT, OUTPUT, OR THIRD-PARTY SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO LIGHTPAGE FOR THE SERVICE GIVING RISE TO THE CLAIM IN THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow certain disclaimers or limitations. In those jurisdictions, the limitations above apply only to the maximum extent permitted by law.
17. Dispute Resolution, Arbitration, and Class Action Waiver
Please read this section carefully. It requires most disputes to be resolved by binding individual arbitration rather than in court.
17.1 Informal Resolution
Before either party starts arbitration or a small claims case, the party raising a dispute must send written notice describing the dispute and the requested relief. Notices to Lightpage must be sent to [email protected] or to the mailing address in Section 20. Notices to you may be sent to the email address associated with your account.
The parties will attempt in good faith to resolve the dispute informally. Either party may start arbitration if the dispute is not resolved within 60 days after notice is received. Any limitations period and filing fee deadline will be tolled during this informal resolution period.
17.2 Arbitration Agreement
Except for the exceptions in Section 17.3, you and Lightpage agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, Content, Output, your account, billing, privacy, communications, or the relationship between you and Lightpage will be resolved by final and binding arbitration under the Federal Arbitration Act.
The arbitration will be administered by National Arbitration and Mediation ("NAM") under its Comprehensive Dispute Resolution Rules and Procedures and, where applicable, its Supplemental Rules for Mass Arbitration Filings. If NAM is unavailable or unwilling to administer a dispute, the parties will select another recognized arbitration provider. The arbitration will be conducted by a single neutral arbitrator in English. The arbitration will be conducted by videoconference where reasonably available, unless the arbitrator determines that an in-person hearing is necessary. The arbitrator may award individual relief available in court, subject to these Terms.
17.3 Exceptions
This arbitration agreement does not require arbitration of:
- individual claims that qualify for small claims court and remain there on an individual basis;
- claims seeking injunctive or equitable relief for unauthorized use of the Service, infringement, misappropriation, or misuse of intellectual property, trade secrets, confidential information, or security systems; or
- disputes that applicable law prohibits from being arbitrated.
17.4 Class Action and Representative Action Waiver
YOU AND LIGHTPAGE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS, AND NOT AS A PLAINTIFF, CLASS MEMBER, OR REPRESENTATIVE IN ANY CLASS, COLLECTIVE, REPRESENTATIVE, PRIVATE ATTORNEY GENERAL, OR MASS ACTION. CLASS ARBITRATIONS, CLASS ACTIONS, COLLECTIVE ACTIONS, REPRESENTATIVE ACTIONS, AND CONSOLIDATED ACTIONS ARE NOT PERMITTED.
If a court determines that this Section 17.4 is unenforceable as to a particular claim or request for public injunctive relief, that claim or request will be severed and resolved in court after all arbitrable claims are completed, unless the court determines otherwise.
17.5 Jury Trial Waiver
YOU AND LIGHTPAGE KNOWINGLY AND IRREVOCABLY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.
17.6 Batch Arbitration
If 25 or more similar arbitration demands are filed against Lightpage by or with coordination of the same or similar counsel or organizations within 90 days, the demands will be administered in batches of up to 50 demands per batch, unless NAM or the arbitration provider determines another batching process is more efficient and fair. Each batch will be resolved by one arbitrator, one set of fees, and one procedural schedule, subject to the provider's rules and the arbitrator's authority. This provision does not authorize class, collective, consolidated, or representative arbitration.
17.7 Fees and Attorneys' Fees
Arbitration fees will be governed by the applicable arbitration provider's rules and applicable law. Each party will bear its own attorneys' fees and costs unless the arbitrator determines a claim or defense was frivolous or brought for an improper purpose, or unless applicable law provides otherwise.
17.8 Opt Out
You may opt out of this arbitration agreement by sending written notice to Lightpage within 30 days after you first become subject to this arbitration agreement. Your notice must include your name, the email address associated with your account, your mailing address, and a clear statement that you want to opt out of arbitration. Send the notice to [email protected] or to the mailing address in Section 20.
Opting out of arbitration does not affect any other part of these Terms.
18. Governing Law and Venue
These Terms are governed by the laws of the State of New York, excluding its conflict of laws rules, except that the Federal Arbitration Act governs the interpretation and enforcement of Section 17.
Except for disputes subject to arbitration or small claims court, the state and federal courts located in New York County, New York will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service, and you consent to personal jurisdiction and venue in those courts.
19. Changes to These Terms
We may update these Terms from time to time. We may provide notice of material changes by email, in-product notice, posting on our website, or another reasonable method. Unless we state otherwise, changes are effective when posted. If a change materially adversely affects your rights, we will use reasonable efforts to provide at least 30 days' advance notice, except where changes are needed sooner for legal, security, abuse-prevention, provider, or operational reasons.
Your continued use of the Service after updated Terms become effective means you accept the updated Terms. If you do not agree, you must stop using the Service.
20. General Terms
You may not assign or transfer these Terms or your rights or obligations under them without our prior written consent. We may assign or transfer these Terms, in whole or in part, without notice or consent, including in connection with a merger, acquisition, reorganization, financing, sale of assets, or by operation of law.
If any provision of these Terms is found invalid or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force, except as stated in Section 17.
Our failure to enforce a provision is not a waiver of our right to enforce it later. These Terms, together with policies and supplemental terms incorporated by reference, are the entire agreement between you and Lightpage regarding the Service.
You agree to receive notices and communications electronically. Electronic notices satisfy any legal requirement that communications be in writing.
You must comply with all applicable trade, sanctions, import, export, and anti-boycott laws. You may not use, export, re-export, import, transfer, or provide access to the Service in violation of those laws or for a prohibited end use.
If you are a California resident, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Boulevard, Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210.
Contact information:
Lightpage, Inc. 169 Madison Ave STE 38339 New York, NY 10016 Email: [email protected]